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Help

Our help section is designed to help answer any questions you may have about our shop, website, online ordering etc. We've broken the questions up into categories to make it easier for you to find the answers you need.

Please select a category : General | My account | Ordering | Shipping

General What are white labels?
How do I unsubscribe from the weekly newsletter?
My account How can I check on the status of an order I've placed?
I need to change some details in my account (name, email address, password, shipping address etc.). How do I do this?
Is there a way for me to check on the progress of my order?
Ordering There are some tracks that I'd like to buy from you that are currently out of stock. Can I place an order for them?
What are my payment options?
I've placed an order and want to pay by bank transfer. What are your account details?
Shipping How long will it take for my order to arrive?
Are you able to send orders outside of Australia?
Where can I find out what your shipping rates are?
What happens if I get sent some faulty vinyl or dj equipment? What's your returns policy?

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